Website Hosting Agreement Terms & Conditions

Who’s Involved

• Blended Digital Ltd (“we”, “us”, or “the Host”) – registered in England and Wales, company number 10375025.
• The Client (“you”) – details as per the Engagement Letter.

By using our hosting services or paying an invoice, you agree to these terms.

What We Provide

• Hosting your website on our servers, including storage, bandwidth, and depending on package selected email accounts, and backups.
• Support during business hours (Mon–Fri, 9:00–17:30).
• We aim to keep your site online at all times. If there’s an outage over 48 hours, we’ll update you.

What You Pay

• Fees are listed in your Engagement letter.
• Payment is due upfront for 12 months.
• Renewal invoices are sent 30-60 days before expiry.
• Late or missed payments may result in suspension or cancellation.

Your Responsibilities

• Don’t use hosting for illegal or harmful activities (e.g., hacking, spam, pirated content).
• Make sure your website complies with UK laws (Data Protection Act, Distance Selling Regulations).
• You’re responsible for all content and third-party activity on your site.

Our Responsibilities

• We’ll keep your site running and secure as far as reasonably possible.
• We’re not liable for outages caused by third parties, hacking, or your own equipment.
• We’re not responsible for loss of business or indirect damages.

Intellectual Property

• You own your website content.
• We own our hosting software and systems.
• We grant you a licence to use our hosting software for your site only.

Term & Ending the Agreement

Legal Stuff

• This agreement is governed by English law.
• Disputes go to the courts of England and Wales.
• If there’s a disagreement, we’ll try mediation first, then arbitration if needed.

Contact Details

• Blended Digital Ltd: info@blendeddigital.co.uk
• Client: As per Engagement letter.

Revision 1.3

Last Updated 1/10/2025